SunLovers Testimonials
Married on November 21, 2010
at the Dreams Los Cabos Suites Resort
Los Cabos, Mexico
Thank you so much for all your help with our wedding. Our day was perfect and I would recommend Dreams resort to any of your clients. I just want to thank you for all your expertise with your travel & wedding planning services. I had spoken to other travel agents but you were the only one who could get an unbelievable rate for my entire wedding group of 35. It was clear to me you have years of travel experience an you have great connections in the industry which benefited us greatly!
Thank you for putting in so many hours in dealing with different resorts to find me the perfect place to get married. You were able to take a lot of the stress of my wedding by dealing directly with the resort and taking care of all the small details. When ever I needed you, you were there! Communication over email or telephone was instantaneously and you were able to get me answers immediately. Even though you deal with a lot of brides, you were able to make me feel like I was the only one. My whole group really appreciated having someone to call for advice and extra favors when booking.
Thank you for going up to bat for me and my group when changes happened and flights were cancelled. You were able to calm the group down and work out other arrangements in our favor such as having the airline comp a hotel for our whole group. Kim you went above and beyond my expectation of a travel agent. For that I thank you and for anyone else that is looking for the best of the best in travel, Kim is the only one I would trust. In my books, Kim is number 1. As well Kim, I have recommended you to a lot of my friends.
Thank you so much for everything...
I look forward to planning our honeymoon with you.
Love Melissa & Phil Rendall
Married on February 6, 2010
at the Sensatori Azul Resort
Riviera Maya, Mexico
We had decided to have a destination wedding in Mexico and had started to look into resorts and locations ourselves. Even though we had been to the area ourselves, we were completely over-whelmed. It's hard selecting a resort/location when it's just a vacation but when it's your wedding and you're planning for many different people, it's extremely hard and stressful. We talked to various people and did a lot of research ourselves but we weren't even close to selecting a resort. That's when we met Kim at the bridal fair and decided to get some help from her.
We discovered Kim had first-hand knowledge of the best resorts in Mexico and was able to give suggestions based on her personal experience. This was very different than the other travel agents we had dealt with where we were just looking through brochures (which are often very misleading). It was very reassuring knowing she had been to the resorts herself and had previously sent clients there also.
The resort that we selected (based on Kim's advice) was beautiful and our wedding turned out perfect. All of guests had a great time and we're extremely happy with how it all turned out. Kim had many contacts at our resort and she ensured they took good care of us. When we did have an issue, Kim was able to fix things right away by talking directly to the resort. You cannot get this sort of personal service and expertise just anywhere.
We had a great time and loved our wedding (and so did all of our guests) and we wouldn't have been able to do it without Kim. Her expertise allowed us to plan the perfect wedding and removed most of the stress and problems. Thanks again Kim!
Married on September 3rd, 2009
at the Grand Palladium White Sands.
Riviera Maya, Mexico
We cannot stress enough how important it is to find a good Travel Agent if you decide to do a Destination Wedding. If it wasn't for Kim, our wedding could have been a disaster. We originally booked with another travel agency and were told we were dealing with a "destination wedding specialist". Well, that was a joke..... after numerous problems with her and many tears of frustration from me, we were referred to Kim by our good friend who was also a previous client. All I can say is THANK GOODNESS!!! By the time Kim took over our group I was at the end of my rope. I had become stressed out and wasn't enjoying the wedding planning process at all, which is totally out of my character. I swore I would never be that bride. There was an instant weight lifted off our shoulders the day Kim started to work her magic. Not only did she clear up all the mistakes the previous agent had made, but she was also able to add upgrades and perks to our trip that we were never even informed existed. She was so knowledgeable about the resort we chose to get married at and even recommended a mini "honeymoon" at another amazing resort away from friends and family for a few days. It made all the difference in the world to us and really added to our Mexican experience!
The difference between Kim and other travel agents is that she really loves what she does. She enjoys making people's dreams come true and does it all with enthusiasm and professionalism. She isn't just a Travel Agent, she's a specialist who knows her job better then anyone and treats her clients like family. Kim's kind of dedication and attention to detail is hard to come by. I would often catch her working from home on the weekends so that our trip was perfect and the previous agents mistakes were not overlooked. She wanted us to have piece of mind, and that is what I consider going above and beyond. Kim wasn't just our Travel Specialist, she was our Wedding Planner! We never had to wonder if all the details were taken care of, they just were. She was able to restore confidence and trust in us after a really bad experience. The best part was that we were able to enjoy the most important day of our lives with friends and family absolutely stress free! For that, we are forever grateful to Kim!
Mark & Cathie Ralph
Married on August 21, 2009
at the Grand Palladium Colonial Resort
Riviera Maya, Mexico
"From day one, Kim was amazing. Not only did she make our dream trip come true, she did in on three weeks notice, tying up all the loose ends and getting us exactly what we wanted despite lack of time. There were a few tense moments when it looked as if it might be impossible despite her best efforts, but each time she dug deep and found a way to make it happen. Needless to say, everything about our trip was as we imagined, from our room to the wedding ceremony. Kim helped us find the perfect resort, got us an amazing deal, and took care of every minuscule detail. Now those are all things you want a good travel agent to do, and take it from us, Kim is a true professional in that sense. But wait there's more. We got a sense that Kim truly loves what she does. It came through when she told us about the resort we were going to: her enthusiasm, and her excitement for us was very apparent. She truly cares about her clients and their experiences abroad, and any time you meet someone who loves what they do, they tend to be very good at what they do also. I would recommend her to anyh couple looking to get married abroad, or to anyone just wanting to go on a great vacation. Thanks again, Kim!"
Oliver and Candace Belisle
Married on January 15, 2009
at the Grand Marival Resort.
Puerto Vallarta, Mexico
I had the pleasure of meeting Kim Crosby at the Victoria Bridal Fair last year. After witnessing many of my friends endure stress and frustration while planning their weddings, I knew that was not how I wanted to spend the year leading up to my big day. So, It wasn’t long before my husband and I found ourselves in Kim’s office planning our own Destination Wedding. Kim is knowledgeable, efficient and thorough when it comes to her work. She took care of us and our large group and always made me feel like I was the only client she had. Planning my wedding was totally stress free and it turned out to be the most amazing day of our lives! Thank you Kim, for helping us plan the most beautiful Wedding and aspectacular honeymoon!!!
Married on December 16, 2008
at the El Dorado Seaside Suites.
Riviera Maya, Mexico
Sheila and I were absolutely thrilled with the resort and vacation selection recommended to us by our Wedding Coordinator, Kim Crosby, as we now have the most beautiful wedding memories to cherish and reflect upon for countless years to come. Kim's honesty, patience, and professional insight and fortitude enabled us to keep the typical pre-wedding stress at bay, as we had friends and family attending our destination wedding from across Canada and Europe. With Kim in the "driver's seat," Sheila and I could finally enjoy our year of engagement and most importantly, the incredible week that we spent with friends and family at an unparalleled Mayan Riviera Resort, the Eldorado Seaside Suites, where we were catered to like royalty. We can't wait to get back to the Mayan Riviera for several anniversaries!
Married on December 8, 2008
at the El Dorado Seaside Suites
Riviera Maya, Mexico
Kim defined for us what it means to go above and beyond. She completely exceed our expectations and took all of the stress out of the wedding planning. Kim's connections with the people at our Resort really made a difference - we were treated like royalty! We've already decided to go back for our 1 Year Anniversary.
Thanks again Kim, you made our Wedding Day of our dreams!
Married on August 8, 2008
Maui Sunset Resort.
Maui, Hawaii
Many, many thanks to you my dear for all of your expertise and planning! We had an absolute blast and the most wonderful wedding day! We are definately going back to Maui…Gorgeous!
I enclosed some photos so you can see us on our special day. Again, thank you so much! Love Jennifer Titley and Ola Olafson
Married on December 1, 2004
Colonial Palladium Resort.
Riviera Maya, Mexico
Thanks for my dream wedding Kim!
We couldn’t have asked for a better wedding. Kim Crosby came highly recommended and now we know why. Kim was very knowledgeable and friendly. She was familiar with Mexico and all kinds of information about the resorts, ruins and cities in the Mayan Riviera. Any information she didn’t have, she was happy to find for us.
She even arranged a meeting to sit down with the rest of the wedding party, give extra information and answer any questions they may have. Our vacation was stress-free thanks to Kim. If you are thinking of gettng married in Mexico, don’t look any further than Kim, you won’t be disappointed….......Wes & Niki Richens
Married on November 17, 2004
Colonial Palladium Resort
Riviera Maya, Mexico
We had always wanted to have a hassle free, fun loving and romantic wedding. That was why we chose a Destination Wedding in our favorite place, Mexico! From the very beginning of our planning we knew just who to call, our friend had just gotten married in the Dominican Republic and she had the most amazing Travel Agent plan the entire event. The Travel Agent was Kim Crosby.
From the very beginning Kim was always enthusiastic, energetic, incredibly thorough, pleasant, patient and had the knowledge to answer any question that I needed to ask, no matter how silly. Kim took care of absolutely everything for us, she planned our entire wedding. She took care of every detail from helping us choose the resort to hiring the Mariachi band to play as I walked down the aisle. She was able to attend to all 33 of our guests needs and plan their entire vacations as well. She took all my worries away and planned my dream wedding, and that's saying something if you have an experience with brides. I just can't say enough about Kim and what an absolutely fabulous job she did with every tiny detail of our wedding. The completely personal attention that we received whenever we needed it goes above and beyond any expectations that we had.
Gracias Kim, you truly made our dreams come true!!!
Tony and Jillian Dierick