Melissa and Phil Rendall

Melissa and Phil Rendall

Nov 21, 2010

It was clear to me you have years of travel experience an you have great connections in the industry which benefited us greatly!

Thank you so much for all your help with our wedding. Our day was perfect and I would recommend Dreams resort to any of your clients. I just want to thank you for all your expertise with your travel & wedding planning services. I had spoken to other travel agents but you were the only one who could get an unbelievable rate for my entire wedding group of 35. It was clear to me you have years of travel experience an you have great connections in the industry which benefited us greatly!
 
Thank you for putting in so many hours in dealing with different resorts to find me the perfect place to get married. You were able to take a lot of the stress of my wedding by dealing directly with the resort and taking care of all the small details. When ever I needed you, you were there! Communication over email or telephone was instantaneously and you were able to get me answers immediately. Even though you deal with a lot of brides, you were able to make me feel like I was the only one. My whole group really appreciated having someone to call for advice and extra favors when booking.
 
Thank you for going up to bat for me and my group when changes happened and flights were cancelled. You were able to calm the group down and work out other arrangements in our favor such as having the airline comp a hotel for our whole group. Kim you went above and beyond my expectation of a travel agent. For that I thank you and for anyone else that is looking for the best of the best in travel, Kim is the only one I would trust. In my books, Kim is number 1.  As well Kim, I have recommended you to a lot of my friends.
 
Thank you so much for everything...
I look forward to planning our honeymoon with you.
 
Love Melissa & Phil Rendall