Bernard and Natalie Lougheed

Bernard and Natalie Lougheed

Apr 7, 2016

I would highly recommend Kim for anyone’s wedding plans. Her attention to detail is amazing and she often covered things with us that we had never even thought of.

I would highly recommend Kim for anyone’s wedding plans. Her attention to detail is amazing and she often covered things with us that we had never even thought of. When we first met Kim we were already stressed out over the planning details and  even just deciding on a resort was becoming a huge task. She gave us so much information which made it a lot easier to make a decision. She covered things that we hadn’t read online or even thought about. This really helped put us at ease.

After meeting with Kim a couple times we decided on a date and resort that worked best for us. Kim has established a great relationship with a lot of vendors and resorts in the Mayan Riviera and this was apparent when we we’re in the booking process. I know from personal experience with a family members wedding, that most Destination Wedding Agents only book the travel portion of the trip, but Kim also helps covers all the wedding details as well. She communicated directly with the resort planners who were very quick to respond to her emails as they have known her for years. This helped alleviate a huge amount of stress at such a busy time.

When it came time to leave for our wedding Kim herself was on holidays and we had a last minute issue that once we informed her of, she didn’t even hesitate to jump right in and get it fixed.  I enjoyed getting to know Kim over the months while planning our wedding and have become good friends with her. There were even a few instances where Kim went above and beyond her scope of duties and helped a poor bride on the verge of a meltdown. I’m so grateful to have had her helping us both along the way. Once the wedding had passed Kim even helped us out with another minor issue and yet I thought her duties were already complete. This just shows how much she really cares about her wedding couples and wants to make sure they are happy all the way.

I can't thank her enough for all her expertise and help. I only hope I can work with her again one day soon. Perhaps a vow renewal in a couple of years!?